Frequently Asked Questions
Where are you located?
Cakes 'N' Bake by Kate is located in Ocean Grove.
Do you offer Delivery?
Local pick up in Ocean Grove is my most common delivery option however, I also offer free delivery in Ocean Grove and Barwon Heads. Delivery outside these locations will incur a fee calculated by kilometers traveled. Delivery availability will depend on the amount of notice given and the amount of orders in production on your date of request.
Do you offer Gluten Free Cakes?
Yes I do produce cakes, macarons and brownie suitable for people with gluten intolerance. Please note however, while I take ever measure to ensure your cake does not contain gluten, my kitchen is not a 'Gluten Free Kitchen' and therefor I cannot guarantee that the product does not contain traces. With this in mind I store my gluten free products separately and always sanitise my equipment before producing a 'gluten free'/low gluten cake.
Do you offer Nut Free Products?
Unfortunately I do not offer nut free products. This is because my kitchen is not a 'Nut Free' zone and therefore the products may still contain traces of nuts. It is because of this, I am not willing to put anyone at risk of an allergic reaction especially those of which are life threatening.
When do I need to pay for my cake?
Payment in full is due one week prior to the production of your cake or sweets via direct bank transfer unless otherwise arranged with Kate.
Do you offer vegan products?
Yes. I currently offer vegan brownies and chocolate cake. If you have an allergy related to your vegan diet please inform me of this prior to the production of your cake.
Do you require a deposit?
Yes. To secure your date a deposit must be paid, this will be calculated uniquely to your order. Please note deposits are non refundable unless specified before payment by Kate.
How much notice to you require to make a cake?
The more notice the better!! To better guarantee your chances of successfully booking a cake or custom dessert, please contact me a minimum of one week before you require your dessert. Please note cakes confirmed less than 5 days before your event will incur a rush fee starting at $20.